Privacy Policy

Thank you for choosing to be part of our community at Sneaker Pharm Ltd ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

Personal Information

We may collect personal information you provide directly, including your name, email address, phone number, and shipping or billing information.

Automatically Collected Information

When you visit our website, we may collect information automatically, such as your IP address, browser type, operating system, device information, and website usage data.

Cookies

Our website may use cookies and similar tracking technologies to enhance your experience, analyse website traffic, and personalise content. You can manage cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our website and services
Process orders and communicate with customers
Personalise and improve your experience
Understand and analyse website usage and trends
Send marketing communications (only if you have opted in)
Comply with legal obligations

3. Sharing Your Information

We may share your personal information:

With trusted third-party service providers (e.g., payment processors, delivery services, analytics providers)
To comply with legal obligations, enforce our terms, or protect rights, property, or safety
In connection with business transfers, mergers, or acquisitions

We do not sell or trade your personal information.

4. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction, update, or deletion of your personal information
Opt-out of marketing communications at any time
Withdraw consent where processing is based on consent

To exercise your rights, contact us at admin@sneakerpharmacy.co.uk.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. International Transfers

If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place to protect your privacy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be indicated by an updated "Last updated" date. We encourage you to review this page periodically for changes.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our practices, contact us at:

Sneaker Pharm Ltd
28 Dale Street
Manchester M1 1FY
Email: admin@sneakerpharmacy.co.uk